Appeals and complaints
Request review of a QRS decision or report dissatisfaction through the published PR.03 R02 procedure. Download FR.19 and use the recorded contact route or the form below.
QRS QUALITY · COMPANY
Choose the notification type
An appeal asks for reconsideration of a QRS decision. A complaint concerns dissatisfaction with certification activities, personnel, processes or an organisation certified by QRS. Describe the decision or activity concerned.
Registration and impartial review
The published Turkish PR.03 R02 procedure covers written and oral notifications; QRS records oral notifications on FR.19. The reviewer is selected without involvement in the decision or activity concerned. Review, written information and further committee consideration follow that procedure.
Send the relevant information
Download FR.19 and send it to info@qrsquality.com, or notify QRS by telephone at +90 232 364 49 03. In the contact form below, select “Appeal or complaint” and identify the matter, relevant date and supporting records.
QRS QUALITY · EXPERT CONTACT
Let us define the right certificate, scope and application route together.
Share your activity, product, workforce, sites and target date. The QRS team will review your needs and clarify a practical process and quotation scope.
Phone+90 232 364 49 03 Emailinfo@qrsquality.com WhatsApp0 (541) 364 49 03 Service coverage81 provinces and international
Your information is used only to assess your request and contact you.