ISO/IEC 17020 Training: surveillance steps

Learning focus

Apply inspection-body competence requirements to inspection planning, evidence and reporting.

Skills and exercises

• Inspection-body responsibilities
• Inspection competence and impartiality
• Inspection report evaluation

Practical learning evidence

• Inspection process mapping
• Competence and impartiality case notes
• Sample inspection report review

Prepare for the training

Bring an inspection scope, procedure and anonymised report for the practical exercise.

Use an anonymised case to practise the following: inspection report evaluation.

Check what the training result shows

For ISO/IEC 17020 Training, distinguish attendance from assessed learning. Verify the programme, participant, issuer, dates and any stated evaluation criteria before treating a record as evidence of competence.

Apply and review the learning

Use course outputs in the relevant work and review practical examples, records and remaining skill gaps. A training document is stronger when supported by observed application and appropriate responsibilities.

Plan further development when needed

Revisit learning needs when roles, processes or applicable requirements change. Follow any specific programme conditions for reassessment; a universal renewal period should not be assumed.